NaniVani Data Deletion
NaniVani connects only to the Instagram account @itsnanivani, which we operate. If you connected an Instagram account to NaniVani, or you want data removed, use either route below.
1. Remove NaniVani’s access in Instagram
In Instagram, open Settings → Apps and websites (also called Business integrations), find NaniVani-IG and remove it. This revokes the access token.
2. Ask us to delete your data
Email support@btlitc.co.uk from the address linked to the account, stating the Instagram username. We will confirm by reply when the request has been handled.
3. Automatic deletion when Meta requests it
When Meta sends us a data-deletion request, our service verifies Meta’s cryptographic signature and, if it concerns the connected account, deletes the stored access token, token details and insight snapshots. It returns a confirmation code. You can check the status of a request at:
https://nanivani-api.btlitc.cloud/api/v1/instagram/data-deletion/status?code=YOUR_CONFIRMATION_CODE
Repeating the same request returns the same confirmation code and changes nothing further.
What is deleted and what is kept
- Deleted: access token and its file, token details, insight snapshots, pending sign-in values.
- Kept: a record of the deletion request itself (confirmation code, Instagram user ID, time, outcome), and records of content we published from our own account (captions, media IDs).
- Logs: web server logs (including IP addresses) expire after 14 days and application logs after 7 days.
- We do not keep separate backups of the token or service database.
More detail: Privacy Policy.